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NO LOCAL CHANNELS

Posted by
Visitor
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I have watched tv online with no problem... But recently I have been unable to watch any of the local channels...I am only able to see the shopping networks, one of the HBO channels, and every single MC channel... I have called in multiple times for support but no one has been able to help me... I have restarted the tower... Turned the computer off and on... I have followed the instructions of the customer service rep... But none of that is working... And instead of channel numbers I see tvgo or gotv... This is frustrating...

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Posted by
Official Employee

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DEMT wrote:

I have watched tv online with no problem... But recently I have been unable to watch any of the local channels...I am only able to see the shopping networks, one of the HBO channels, and every single MC channel... I have called in multiple times for support but no one has been able to help me... I have restarted the tower... Turned the computer off and on... I have followed the instructions of the customer service rep... But none of that is working... And instead of channel numbers I see tvgo or gotv... This is frustrating...


Hi,

 

Please turn off the "Available out of home" filter that you find at the top of the Live TV and On Demand sections.

 

If that doesn't work, sign out and back in again by going into "Settings" (looks like a gear icon).

 

-ComcastDan




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