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MyDVR and DVR Manager in zip code 55343

New Poster

MyDVR and DVR Manager in zip code 55343

Hi,

 

I just signed up with xfinity couple of days ago and cannot seem to get the DVR manager features to work. I am getting the following message:

DVR Manager is available in your area. However, we are unable to detect a compatible DVR in your household.

 

I was using all these features on directv for over 3 years and am disappointed with comcast being so much behind compared to directv.

 

Can someone please let me know when the DVR Manager features will be available in the zipcode 55343? I am repenting cancelling Directv and may consider moving back.

 

Thanks in advance.

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Silver Problem Solver

Re: MyDVR and DVR Manager in zip code 55343

what cable box do you have???

New Poster

Re: MyDVR and DVR Manager in zip code 55343

I have the Cisco RNG200.

Silver Problem Solver

Re: MyDVR and DVR Manager in zip code 55343

New Poster

Re: MyDVR and DVR Manager in zip code 55343

Thanks. I am reading the thread now.

 

What is confusing to me is that MyDVR is available in my area (from the message I receive from DVR manager) and my DVR box (Cisco RNG200) is compatible. Why is it that I am having issues? I read somewhere that I need guide 2.0 or something. Is that true?

Silver Problem Solver

Re: MyDVR and DVR Manager in zip code 55343

in some markets you need anyroom dvr to get guide 2.0 that is not dvr manager.   Usually the issue is comcast has something wrong on your account that needs to be fixed. 

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