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My premium channels all have an orange key

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My premium channels all have an orange key

I have an orange key on all premium shows, and when I try to play them, I get an error message that I need to install Flash Player. I have unistalled/reinstalled Flash multiple times, restarted my computer and my browser repeatedly. When I go from Xfinity home to Xfinity TV, "sign in" appears on the status bar, even though I've signed in on the main page. If I click "sign in" from Xfinity TV page, nothing happens. I have all of the premium channels, and have only had this problem starting today. HELP!

 

All day long trying to fix this problem and I'm at the end of my rope!

Official Employee

Re: My premium channels all have an orange key

Hi 

 

 





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