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My TV Listing

Frequent Visitor

My TV Listing

Well I guess you can add my name to the list of customers who are having a problem viewing MY TV LISTINGS. I have not had the issue up til about 2 weeks ago. When I enter my Zip Code and choose the correct chanel lineup it starts with chanel 49. Channel 1 thru 48 do not appear. I have tried the suggestion given but they do not work. Is this going to be fixed or do we just hve to write it off.

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Silver Problem Solver

Re: My TV Listing

Hello,

Can you post what suggestion was given to you so if someone has another suggestion we will not have to repeat ourselves

Frequent Visitor

Re: My TV Listing

Previous post suggested changing browsers, making sure cookies are not being deleted, confirming zip code and service. Comcast has changed something that has affected even how new pages are opened. In the last 2 weeks whenever I go from the home page to E-mail (connect) or TV a new window opens. What have you changed?????????   

Silver Problem Solver

Re: My TV Listing

Hello,

Since you have two separate problems they should be posted separately but in regards to the tv listing how you checked to see if you have accidently clicked on a filter (which is highlighted in blue) on the left side if so try to click on it again and see if the complete listing comes back up.

Official Employee

Re: My TV Listing


scavengertoo wrote:

Previous post suggested changing browsers, making sure cookies are not being deleted, confirming zip code and service. Comcast has changed something that has affected even how new pages are opened. In the last 2 weeks whenever I go from the home page to E-mail (connect) or TV a new window opens. What have you changed?????????   


What is your zip code and service area? I would like to further look into this.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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