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My Favorite channels disappeared with the update and I cannot find how to reset them.

Frequent Visitor

My Favorite channels disappeared with the update and I cannot find how to reset them.

With the update of the XFINITY TV Listings page, the options on the left have disappeared, such as my channels and favorite channels.  And I am very sorry, but if it's 2 am and I want to decide between channel 5 and channel 502, there is no way I want to scroll through all the rest.  I also miss being able to click the channel on the page when I find what I want, and have my chammel change ON MY TV.   What I want to do when I am up that late is watch TV  and play a game online at the same time, or facebook.. I almost never watch TV on my computer.
This is a last straw level issue for me... since the page has gotten snail level slow since the change.
Is the old page still usable somewhere?  Is there a way to set favorites on the new page??
Thanks.

Bronze Problem Solver

Re: My Favorite channels disappeared with the update and I cannot find how to reset them.


MsRowdyRedhead wrote:

Withe the update of the XFINITY TV Listings page, the options on the left have disappeared, such as my channels and favorite channels.  And I am very sorry, but if it's 2 am and I want to decide between channel 5 and channel 502, there is no way I want to scroll through all the rest.  I also miss being able to click the channel on the page when I find what I want, and have my chammel change ON MY TV.   What I want to do when I am up that late is watch TV  and play a game online at the same time, or facebook.. I almost never watch TV on my computer.
This is a last straw level issue for me... since the page has gotten snail level slow since the change.
Is the old page still usable somewhere?  Is there a way to set favorites on the new page??
Thanks.


Comcast replaced the website about a week ago. Most of the great features of the old one are gone.


See a summary of changes here:
http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


See all complaints here:


http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...


Send your concerns here ecare@comcast.com and use the feedback button on the listings page

Frequent Visitor

Re: My Favorite channels disappeared with the update and I cannot find how to reset them.

Thanks for the info... Comcast sure knows how to futz up a free lunch, don't they!!

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