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My 3 devices won't delete

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My 3 devices won't delete

Sorry to bother you but I didn't know how to fix my problem. I have the xfinity tv to go app and I absolutely love it! But when I try to download a movie or something it tells me I have too many devices. When I go to delete them it won't let me... Anyway you can help?

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Re: My 3 devices won't delete


Dancnanne wrote:

Sorry to bother you but I didn't know how to fix my problem. I have the xfinity tv to go app and I absolutely love it! But when I try to download a movie or something it tells me I have too many devices. When I go to delete them it won't let me... Anyway you can help?


Only the primary account holder can delete devices.  If you are the primary, log into your account online and goto:  https://device.comcast.net/devices


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New Poster

Re: My 3 devices won't delete

Thanks, I had a similar issue - our ipad was registered twice and once in unregistered from the device it was still listed once.  This was what I was looking for to remove it from through my account.

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