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It sounds like you're still trying to watch video through Safari, which won't work. You'll need to exit Safari and look for the app icon - its white with "xfinity" in red letters. Try that and let me know if that works. If you can't find it, try downloading the app again from the app store:
you can only watch through the app on an apple device. The shows that are listed for you to watch on your computer are not the same as what's available through the app. I just checked in the app, desperate housewives is available for season 8 on the app, at least where I am.
You need the Xfinity app described in this post just above, in this thread, and you access the videos by running the app:
when you press the apps icon it takes you to the watch screen, you click play now and you pick a show to watch and thats it, thats how it works. You do not go to the internet, you only run it through the app. when you go into the app and click play now and pick a show what happens.