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Mobile App

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Mobile App

My cable box is incompatible with the mobile app, will I be able to swap my cable box out for one that is compatible?

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Silver Problem Solver

Re: Mobile App

xfinity mobile app is only compatible in the motorola market.  If you have a scientific atlanta or cisco box you cant get the service.   Your not missing much. 

New Poster

Re: Mobile App

I do have a Motorola box, its just too old to work with it. I would like to be able to change the channels from my phone.

Official Employee

Re: Mobile App

dillardpm,

 

Please call you local Comcast Service Area and inquire about swapping your box with a new one:

 

http://www.comcast.com/Corporate/shop/retail/StoreLocator.html

 

Go to this site to see what boxes are compatibile:

 

http://customer.comcast.com/Pages/HelpNFC.aspx?id=article-requirements-for-dvr-manager

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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