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Missing channels. Where are they?

Frequent Visitor

Missing channels. Where are they?

On the Xfinity TV App and the website where I can stream my shows / channels, I am missing a bunch of channels. All the local channels, ESPN and ESPN2 and a few more. For instance I go to the guide and the channels list start at 16. Missing channels 1 (on demand) to 15. How can I get them back? This is happening in and away from my wifi network btw. Here's a screen shot:
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Screenshot_2016-01-21-19-55-15.png
New Poster

Re: Missing channels. Where are they?

I'm also missing a bunch of channels.  Called to get it fixed, no fix over the phone.  Repair scheduled for today, and the tech never showed.  Today I learned a neighbor is having the same problem, as are others I see from the forums.  Comcast is having a system-wide problem it seems that it is not yet acknowleding.

Frequent Visitor

Re: Missing channels. Where are they?

The problem has been fixed. Don't know what they did to fix it on their end.

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