Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,243

members

63

online now

1,953,135

discussions

Top

Missing Doctor Who Documentary

ANSWERED
Regular Contributor

Missing Doctor Who Documentary

Hey Comcast Joe:

 

The below link points a series of 11 documentary's from BBC America on the 11 different actors to play Doctor Who. For some the first episode is listed twice and the second episode on the second doctor Patrick Troughton is missing, then the rest epsiodes three through eleven are shown. Can you take a look and get this fixed?

 

http://xfinitytv.comcast.net/watch/Doctor-Who%3A-The-Doctors-Revisited/8977408652595323112/full-epis...

 

 

Accepted Solution

Re: Missing Doctor Who Documentary

It looks like we have two different versions of episode one which is why it is listed twice. The second episode has been added.

 

Let me know if there are any more problems with it.

 

- Dan

View answer in context
Regular Contributor

Re: Missing Doctor Who Documentary

Stll not fixed, the first Doctor documentary is shown twice and then the third and the one on the second Doctor is missing.

Regular Contributor

Re: Missing Doctor Who Documentary

More than 30 days and it's still not fixed; come on Comcast people report this problem and get it fixed!

Regular Contributor

Re: Missing Doctor Who Documentary

Now 60 days Comcast people, how about fixing this?

Regular Contributor

Re: Missing Doctor Who Documentary

Three more days and it will be 90 days since I initally posted about this problem; it seems to me that compared to other problems this would be easy to fix; what does it take to get you Comcast people to actually do something?

 

- Norm

Official Employee

Re: Missing Doctor Who Documentary

I've forwarded it along. I'll let you know when I hear something.

 

- Dan




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: Missing Doctor Who Documentary

It looks like we have two different versions of episode one which is why it is listed twice. The second episode has been added.

 

Let me know if there are any more problems with it.

 

- Dan




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Contributor

Re: Missing Doctor Who Documentary

Hi Daniel:

 

It looks like the documentary for the second Doctor is now listed so problem fixed.

 

Thanks!

 

- Norm

Discussion stats
  • 7 replies
  • 1239 views
  • 1 kudo
  • 2 in conversation