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Managing accounts in TV app

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Managing accounts in TV app

My phone needed to be re done and now the tv app is not letting me add my phone because it is listed 3 times along with my wife's phone and my iPad. Is there any other way to delete Devices?
Accepted Solution

Re: Managing accounts in TV app

Go to https://device.comcast.net/devices, and sign in with the "Primary account".  Only the "Primary account"  is allowed to remove devices.  Then go to the "X1 DVR Downloads" tab and find the device you want to remove, then click "REMOVE".

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Problem Solver

Re: Managing accounts in TV app

Go to https://device.comcast.net/devices, and sign in with the "Primary account".  Only the "Primary account"  is allowed to remove devices.  Then go to the "X1 DVR Downloads" tab and find the device you want to remove, then click "REMOVE".

Frequent Visitor

Re: Managing accounts in TV app

Thanks, That worked.

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