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Manage download devices

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Manage download devices

I am able to download dvr'd shows on my iPad in the Xfinity TV app.  I can't do the same to my iPhone.  How do I add the iPhone as a download device?  In settings of the iPhone Xfinity TV app, the "Manage Download Devices" is grated out!

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Re: Manage download devices

There is no place to add devices, only to remove devices (Authorized Device Manager). A device gets added to the list when you select Download for a recording from the Recordings list. Do you already have 5 devices in your X1 DVR Downloads?

 

When you go to the Authorized Device Manager make sure you sign in with your primary account.

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