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Same issue as reported above. Haven't checked other services, but definitely can't Stream MSNBC right now on my phone, iPad or computer. Says I need to upgrade, but I definitely still have my same channel package, just checked my TV.
Same issue with MSNBC and ALL my cable news channels. Happened sometime in the middle fo the night. My guide doesn't even display them anymore. Oddly enough:
- The error message I get says that MSNBC is not part of my subscription, but I get it (and all cable news channels) on my TV.
- I can get MSNBC live by going directly to: http://www.msnbc.com/msnbc-live
Been on chat with rep and also made a call to Xfinity. Apparently there is an outtage that affects online streaming. Not sure where you are located but they say it will be fixed by 4:45 pm (I'm Central Daylight Time). Makes no sense that it is an outtage when there are so many others posting, but thought I would pass this along.
To help residents and emergency personnel stay connected during this time, Comcast is opening up Xfinity WiFi outdoor and SMB hotspots in these communities to anyone who needs them, including non-Xfinity Internet subscribers.
This will be starting at 4:00 PM ET on Monday, March 5, 2018, through Friday, March 16, 2018.
For more about these open Xfinity Hotspots see here.