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Lost S3/E15: Error 6007

New Poster

Lost S3/E15: Error 6007

I am continually getting a Error 6007 message on ABC Lost Season 3 Episode 15

( http://xfinitytv.comcast.net/tv/Lost/93942/2195195636/Lost-315/videos ). I have restarted my brower and reinstalled silverlight but nothing seems to be working. I am able to play other episodes. Please let me know if there is anything else I should try. Thanks

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Official Employee

Re: Error 6007


mike_S43 wrote:

I am continually getting a Error 6007 message on ABC Lost Season 3 Episode 15

( http://xfinitytv.comcast.net/tv/Lost/93942/2195195636/Lost-315/videos ). I have restarted my brower and reinstalled silverlight but nothing seems to be working. I am able to play other episodes. Please let me know if there is anything else I should try. Thanks


This is an error on our end that our team is working on right now.

 

Thank you for alerting us about this issue and I will let you know when it is fixed.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: Error 6007

Please test this video again and let me know if it is working for you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
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Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: Error 6007

The video works for about 5 or 6 seconds then recieve another error message, this time error 3001. Is this on my end or yours?

New Poster

Re: Error 6007

I got it to work. Thanks for all your help.

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