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Locked out by Xfinity App of Showtime on my IPAD and Phone.

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Locked out by Xfinity App of Showtime on my IPAD and Phone.

Works fine at home.  I did load the latest ISO upgrade.  Who can help.  Called help last night and they would not do anything unless I was home.  Showtime works fine on my TV and I am paying for this service. Please help.

Thank you.

Service Expert

Re: Locked out by Xfinity App of Showtime on my IPAD and Phone.

catchsomevfr,

 

The Comcast Team available to the Forums has been alerted to your issue. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.


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Admin1

Re: Locked out by Xfinity App of Showtime on my IPAD and Phone.

Hi catchsomevfr -- I can look into this App issue for you. If I understand right, any Showtime content you're trying to access from our App is not working when you're outside of you home network? Do you have this issue with any other content? Do you get any kind of message when trying to access this content? 




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