New to the Community? Start here.
This morning, I selected the TV listings and all the local Houston channels are gone (SD and HD). Last week, the listings were there, but I was unable to view (just a black screen). That was solved somehow on Tuesday, but now this, there are no local channels to select. Thoughts?
I didn't notice those, but checked and samer - missing.
I tweeted to @comcastcares
and apparently, they are researching. So, if you're able, send them a message with your info.
Happy to see others are having the same issue I am. I thought it was just me. I lost all live streaming for 2 days and when I finally got it back (after 4 hours with customer service), I noticed all the local channels (and the good channels (i.e. live sports)) are gone. I hope they have this fixed by tonight!
I have also tweeted @comcastcares. I had a very helpful guy last night named Jim that got my live streaming back, hoping they can fix our new issue.
I am having the same problem. Tries rebooting the iPad, deleting and reloading the app, and checking on my iPhone. Still No local channels show up and no sports channels.
I have also tweeted @comcastcares. Hope they fix this soon.
I received a response from Comcast engineering. It appears that it is a possible nation-wide issue and they are researching it. That's all I have so far. We did a lot of troubleshooting on the phone so they know it is not the user.
Same thing here in Chesterton In. ,all local channels stop working and today not listed on tv list. I had 4 different comcast techs. in the chat try and fix,but still not working.All the nation wide core channels work, but local channels are gone. Whats up with this? Our they wanting us to rent boxes for every room in the house, instead of using our computers?
same here in Chicago. I just got x1 this week and I swear all my local channels + espn, nbc sports, etc were present in the listings earlier this week. Now they are not. I just confirmed with my buddy at work who is a long time x1 user that his channels just disappeared too. Please fix this Comcast! Even if for some reason this is inentional because of "rebroadcast" issues, Please at least let the channels show up so I can find them to record them.
Same here in Houston. All SD and HD channels are missing.
It is back to normal for me, also.