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Local channels no longer available on xfinity live on home network?

New Poster

Local channels no longer available on xfinity live on home network?

Local channels no longer available on xfinity live on home network?  The channels do not even show up in the line up.  I am an x1 customer and used to have all channels available on website when connected to home network.  Using the xfinity live website, deleted and reloaded did not resolve.  

Service Expert

Re: Local channels no longer available on xfinity live on home network?

What URL/browser are you using?  Are you logged into your primary comcast.net userid/password?




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New Poster

Re: Local channels no longer available on xfinity live on home network?

yes logged in on promary account, also no filters are on.  Use Chrome, downloaded firefox and issue still happening, also occurs with the iphone app all while on home network.  The live tv guide just starts at channel 7.  A reset was also done and it is still not resolved.  

Problem Solver

Re: Local channels no longer available on xfinity live on home network?

I don't think it is anything on your end that is causing an issue as my local channels are gone from the listing as well.  I believe it has to do with some changes made yesterday/today to the web site/portal.  There is a big thread in this forum about it and what people are experiencing and noticing.  The thread can be viewed at http://forums.xfinity.com/t5/Xfinity-TV-Website/Announcement-and-feedback-thread-TV-Go-is-now-part-o...

 

 

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