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When I try to watch morning news on Saturday morning at 6:00 AM neither of the above local news channels will work. I get an error telling me these are available only from my home. I was in my home at the time!
Apologies for the issue with the TV. I sent a signal to your equipment. Can you check and see if everything is working correctly now?Also, keep in mind your account is on a seasonal hold, so you will only have access to the Limited Basic channels.
I use my Comcast/Xfinity on my computer in Massachusetts when I am not in Florida. Until a couple of days ago (even while on seasonal) I could watch the news on line. Could watch live, streaming. As of yesterday I had audio but no video. As of today I have neither audio nor video. What can I do to make it the was is was up to 2 days ago? Some setting must have changed. I have no idea. Thanks in advance for any help.
What link are you trying to use to stream live tv?
Also, let me see if I am getting this correct. Your Florida account is your main Comcast account. Yes or no? You are currently in Massachusetts. Yes or no? What internet provider are you using if you are in Massachusetts?
Live streaming is suppose to work only when you are connected to your home (Florida) network. If you are in Massachusetts, live streaming will not work since you are out of home (Florida). Not sure how it was working a few days ago, since that is not how it is suppose to work.
The account is for my FL condo and that is where I signed up for it so that would probably be counted as "Home" in this instance. I actually live in MA but we put an end to our Verizon cable services (too expensive and to frustrating). We use Netflix, etc. now. So...looks like it was a fluke that I got live streaming news on my computer in MA up until recent days, correct? I found if I went to Safari instead of Chrome and used Adobe Flash instead of Java that I got both audio and video. It's all so bizarre and convoluted and confusing. I just can't stand it. Maybe I should just discontinue the whole thing. Whose got time for this???
Still no video on live streaming news channels on on line TV Go viewing. Is there anything I can do myself to rectify this?