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License Issue Error 3338 - AirPlay

Visitor

License Issue Error 3338 - AirPlay

hello

I Am trying to AirPlay from my iPad or my iPhone ,to my Apple TV in my bedroom.
It keeps giving an Error : License Issue 3338 , WHY ?


I already paid too much for Comcast, and now this problem..

So why is this happening?????

 

Please Help

Service Expert

Re: License Issue Error 3338 - AirPlay


Lisapour9808 wrote:

hello

I Am trying to AirPlay from my iPad or my iPhone ,to my Apple TV in my bedroom.
It keeps giving an Error : License Issue 3338 , WHY ?


I already paid too much for Comcast, and now this problem..

So why is this happening?????

 

Please Help


That sounds like an AirPlay/Apple issue.




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Official Employee

Re: License Issue Error 3338 - AirPlay


Lisapour9808 wrote:

hello

I Am trying to AirPlay from my iPad or my iPhone ,to my Apple TV in my bedroom.
It keeps giving an Error : License Issue 3338 , WHY ?


I already paid too much for Comcast, and now this problem..

So why is this happening?????

 

Please Help


Due to programmer contractual restrictions, AirPlay and other forms of mirroring to external displays is not supported. You can, however, connect an external display to a PC or Mac and use tv.xfinity.com.




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New Poster

Re: License Issue Error 3338 - AirPlay

Error msg 3388 when trying to use iPad Comcast app to stream xfinity channel to Apple TV.

 

PREVIOUSLY HAD VERIZON, AND COULD STREAM ALL VERIZON TV LISTINGS/PROGRAMS TO APPLE TV.

 

XFINITY NEEDS TO FIX THIS, THEIR ADS STATE THAT YOU CAN WATCH THIS STREAM.  BIG LIE?

 

 

 

New Poster

Re: License Issue Error 3338 - AirPlay

Comcast needs to resolve the airplay with Apple TV. We are paying hundreds of dollars monthly and cannot stream our paid for service when we are traveling, ridiculous!!! Allowed to watch on iPhone but not allowed to watch on a larger screen from my iPhone. Direct tv is sounding better every day.
Regular Contributor

Re: License Issue Error 3338 - AirPlay

Comcast charges for a 2nd TV. They're afraid if they allow airplay, people will be able to watch cable on a 2nd TV without paying for it.

 

In other words... it's all about Comcast's greed.

New Poster

Re: License Issue Error 3338 - AirPlay

So a laptop running windows or a mac can connect and mirror the picture to projectors, tvs ect. But an android tv box that has no other display is unable to utilize the stream app?? The Vorke android box that I literally use for every other media streaming service available can't be configured to work with xfinitystream??? Seems odd how every other service provider has no problem with it. Never had and issue with Dish Anywhere.....never had an issue with DirecTV Now....never had an issue with SlingTV......Comcast has got to get with the program........ :-( Very Unhappy!!!

New Poster

Re: License Issue Error 3338 - AirPlay

This will annoy you even more. They have a Roku app in beta. So you can log in to your account on a Roku plugged into a TV but not an iPad/iPhone. Comcast continues their tradition of being bumbling idiots.
Problem Solver

Re: License Issue Error 3338 - AirPlay


Jay317 wrote:
This will annoy you even more. They have a Roku app in beta. So you can log in to your account on a Roku plugged into a TV but not an iPad/iPhone. Comcast continues their tradition of being bumbling idiots.

Its pretty simple, devices that require an external monitor to use are allowed to connect to a tv and view comcast content, while devices that don't require an external monitor cann't.

Regular Contributor

Re: License Issue Error 3338 - AirPlay


mvenanzi wrote:

Its pretty simple, devices that require an external monitor to use are allowed to connect to a tv and view comcast content, while devices that don't require an external monitor cann't.


The Roku is only free because it's in beta. Once it's out of beta, they're supposed to start charging a monthly fee.

Problem Solver

Re: License Issue Error 3338 - AirPlay


Complexity2 wrote:

mvenanzi wrote:

Its pretty simple, devices that require an external monitor to use are allowed to connect to a tv and view comcast content, while devices that don't require an external monitor cann't.


The Roku is only free because it's in beta. Once it's out of beta, they're supposed to start charging a monthly fee.


Sure, because as you posted earlier, its like adding another tv. I was trying to clear up what devices are and are not allowed to "send" the comcast content to a tv.

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