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Lagging and jumping online video

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Lagging and jumping online video

When I play a video online using Firefox,  it seems to lag and jump. When I use Internet Explorer it runs smoothly. any suggestions on correcting the problem with Firefox?

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Re: Lagging and jumping online video


Ronargus wrote:

When I play a video online using Firefox,  it seems to lag and jump. When I use Internet Explorer it runs smoothly. any suggestions on correcting the problem with Firefox?


It sounds like that there is something in Firefox that is preventing videos from playing.

 

Try disabling any ad blocking plug-ins in Firefox and then try watching a video again.

 

Let me know the results.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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