Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,774

members

80

online now

1,953,685

discussions

Top

Lag So Bad. Movies Unwatchable

Frequent Visitor

Lag So Bad. Movies Unwatchable

I havn't been able to watch a movie for several days. The video pauses, locks and skips so bad that it's completely unwatchable. We've rebooted, reset and everything else we can think of. I'm using a wired connection with a windows 8 laptop. Currently trying to watch "Silent Hill". Prior to that it was "The Omen".

Thanks for your time

 

My Device Information My Zip Code: 15767 My Cable Provider: Comcast Punxsutawney Digital Use Dac: False My Conroller ID: 29 My Map ID: 6 My Persona ID: 10332 My myDVR Manager Status: Not Installed My Set Top Box Names: Not Installed My Watchlist setup: False Facebook Watchlist Syncing: False Facebook Connect: False My public IP address: 2601:7:A400:B880:C44b:6a4b:6c81b95 My operating system: Windows - Undefined My web browser: Chrome 39 - Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, Like Gecko) Chrome/39.0.2171.99 Safari/537.36 My system type: Desktop Computer Or Other Device My Silverlight version: 5.1.31211.0 My Flash version: 16.0.0 Javascript: Enabled Cookies: Enabled (2684 Bytes). Time Information My Clock Time: Mon Jan 19 2015 21:56:50 GMT-0500 (Eastern Standard Time) Server Clock Time: Mon Jan 19 2015 21:56:52 GMT-0500 (Eastern Standard Time)

My Account Information In Home Authenticated: False Primary Account: True Provider Codes: S, Jt, Du, Cy, Fk, Ep, Eq, Hc, Dm, Cq, Hb, Eu, Ey, Ee, Fm, U, Gz, Fc, Eh, Bt, Gi, Ja, Bw, Gf, Bu, By, Bs, At, Em, Ix, Gd, Fo, Bp, Gw, Gr, Iy, K, Dg, Dt, Bn, Ha, Bi, Bj, Ce, Ez, Dx, Gk, Fh, Ef, Ck, Fd, Do, Fy, Is, Au, Ew, Ed, B, Dj, De, H, Fa, Ci, A, Fx, Gq, Cp, Jf, Cw, Ge, Ea, Cb, Eb, Bz, Jj, Co, Jr, Gh, Jc, Gn, Dp, Gg, Gl, Dh, F, M, En, Gp, Fi, Cd, Cf, Fb, Ar, Cg, Df, Cu, Ek, Ir, Jq, Cz, Ia, C, Br, Fe, N, Ex, Jv, Ga, Fw, Fz, O, Bx, Dw, Bb, Bc, Fn, Ff, Jm, Dv, Fs, Ct, Cs, Et, Cv, Gv, Fr, Db, Dr, Bm, Jb, Gm, Er, Fv, Dy, Bo, Dn, Ft, Bq, Gy, Jk, Aw, Je, Dc, Jl, Jn, Da, Im, Iz, Fq, Fl, Gs, Bv, El, Di, Fu, Cx, Dq, Fg, Fp, Ds, Eo, Gx, D, Y, Es, Gj, Ev, Ht, Gc, Fj, Cn, Ch, Gb, Eg, Cc, Ji Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True
Frequent Visitor

Lag So Bad. Movies Unwatchable

Lag So Bad. Movies Unwatchable

Frequent Visitor

Re: VOD Lag So Bad. Movies Unwatchable

I see what ya did there

Frequent Visitor

Re: Lag So Bad. Movies Unwatchable

This is what I'm paying for?

At least tell me to eff off or something.

 

Internet Subscriber: True Cable TV Subscriber: True Voice Subscriber: True

Discussion stats
  • 3 replies
  • 471 views
  • 0 kudos
  • 1 in conversation