Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,428

members

28

online now

1,954,215

discussions

Top

LOST episodes on Xfinity Streampix

ANSWERED
Frequent Visitor

LOST episodes on Xfinity Streampix

What happened to all of the episodes of LOST on Xfinity Streampix? Are the episodes going to be back anytime?

Accepted Solution

Re: LOST episodes on Xfinity Streampix

Yes, thanks for catching that.  They have NOW been restored.

View answer in context
Tags (1)
New Poster

Re: lost streampix expiring?

LIAR!  Mine are gone and I'm not happy!
 

Gold Problem Solver

Re: LOST episodes on Xfinity Streampix

I don't know what happened. Comcast said the episodes would not expire: http://forums.comcast.com/t5/XfinityTV-Website/Streampix-is-NOT-expiring/m-p/1304223#M9246

Official Employee

Re: LOST episodes on Xfinity Streampix

Hi, I just checked and see all episodes both online and On Demand.  Can you let me know where you're looking, whether all episodes are missing or just some, and your zip code?

 

thanks,

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: lost streampix expiring?

Lost.  We will be cancelling streampix today and now have Netflix

Frequent Visitor

Re: LOST episodes on Xfinity Streampix

I just checked again and Season 1 is totally gone and then the other seasons all have 2 random episodes available. The zip code is 20902.

Official Employee

Re: LOST episodes on Xfinity Streampix

ok, it looks like the On Demand listings on xfinityTV.com just haven't updated yet.  If I look at the On Demand menu on TV I see all episodes (both SD and HD).  I also see all episodes available to watch online.  Is that what you're seeing as well?

 

thanks,

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: LOST episodes on Xfinity Streampix

All of the online episodes are available via the internet, but the OnDemand on TV episodes are still missing, except for like 2 episodes for each season.

New Poster

Re: lost streampix expiring?

OnDemand.  Season one is gone, season 2 is missing a few, and seasons 3 -6 only have a few episodes. Both HD and SD

Official Employee

Re: lost streampix expiring?

Can you please check again on your TV?  On xfinitytv.com its showing all of episodes available on On Demand:

 

http://xfinitytv.comcast.net/tv/Lost/93942/full-episodes#episode=TvEpisode-1019822&filter=vod

 

If you still don't see them when looking at On Demand on your TV, please post your zip code so we can look into it further.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: lost streampix expiring?

Sorry Eric, still a NO for the 20902 zip code for episodes being OnDemand accessible via the TV cable box. The episodes are able to be accessed to watch online, but still a no go on the TV side of things.

Official Employee

Re: lost streampix expiring?

ok, thanks for confirming and supplying your zip code.  We're looking into it and will have them restored.  Sorry for the inconvenience.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
New Poster

Re: lost streampix expiring?

Most episodes are still not available in area code 02382.  Only a couple from each season.

Regular Visitor

Re: LOST episodes on Xfinity Streampix

95148 missing lost episodes on streampix
Frequent Visitor

Re: lost streampix expiring?

Still a NO for the LOST episodes OnDemand TV for zip code 20902

Contributor

Disappearing TV shows, and when more movies are added to Streampix

First of all, I want to know why some TV shows have suddenly disappeared from Xfinity Streampix. When I first signed up for Streampix a few weeks ago, the HD versions of "Battlestar Galactica" episodes were available. Now, suddenly, they've disappeared. It's still listed under HD, but when I select it there's nothing there. The episodes are available in non-HD, but I didn't invest thousands of dollars in HD video and audio equipment to watch something in non-HD when I know it's supposed to be available in HD. For the record, these episodes weren't supposed to expire until 2013.

 

I also want to know when or how often movies are supposed to be added to the Streampix lineup. I've noticed several movies have expired already, but nothing new has been added yet.

 

 

New Poster

Re: LOST episodes on Xfinity Streampix

All episodes of Lost on streampix except a few per season are gone since 6/11. Zip code 60445. Bring back or will be cancelled. Lost is the reason I got streampix. Still waiting for a fix. At&t uverse is looking a lot better now.
Frequent Visitor

Re: lost streampix expiring?

As of Friday night (6/15/12) 8pm still a NO for the 20902 zip code for episodes being OnDemand accessible via the TV cable box. The episodes are able to be accessed to watch online, but still a no go on the TV side of things.

Frequent Visitor

Re: lost streampix expiring?

The episodes of LOST on TV for OnDemand have been restored if you go to HD then click TV then click All TV then go to LOST. However, if you go to Featured TV and click LOST the episodes are missing. But they have been restored if you go through the main route of TV -> All TV -> LOST....I hope that helps anybody else that was having the same problem.

Regular Visitor

Re: LOST episodes on Xfinity Streampix

EMelcher, are you sure all episodes have been restored?
I am still missing a lot of them!
Frequent Visitor

Re: LOST episodes on Xfinity Streampix

Yes, at least in my zipcode they have been restored again for OnDemand TV. However, if I go to the Featured TV icon and click on LOST the episodes are still missing. But when I go to just the regular TV icon in Streampix and then to the All TV Shows icon and scroll down to LOST, all the episodes from all seasons are accessible again. It's weird that they are only viewable by going through the All TV Show route and not when you click on Featured TV. Hope that helps!

Official Employee

Re: LOST episodes on Xfinity Streampix

Thanks, I've verified what you're seeing in Featured TV and we're working to correct it.  Sorry for the inconvenience.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: LOST episodes on Xfinity Streampix

I noticed that the reorganized LOST episodes are not complete.  I see some missing ones in each season for both the HD and non-HD versions of the episodes.  The reorganization by season does make it is easier to navigate, though missing episodes is frustrating.

Official Employee

Re: LOST episodes on Xfinity Streampix

Can you please let me know which episodes you're not seeing and your zip code?  I've checked and see all here except part 2 of the last episode (which is being restored) so if you're seeing any other episodes missing it might be a local issue.

 

thanks,

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Frequent Visitor

Re: LOST episodes on Xfinity Streampix

My zip code is 94015.  In the HD part of LOST the following episodes are missing: 104,107,108,109,113,114,117,120,306,310,311,312,313,315,316,317,318,320,402,403,404,406,408,409,410,411,412,502,503,504,505,506,508,510,513,514,515,516,601,602,605,606,607,608,609,613,615,616.  There are also several nonHD episodes missing, though there are different episodes missing.  When LOST first appeared for me a few months back it was mising a few episodes, and after a while the series was complete, but for some reason the recent reorganization caused the problem to repeat itself.

Regular Visitor

Re: LOST episodes on Xfinity Streampix

I'm missing the same episodes as fsblah & my zip is 95148.
I watched all the way to episode 614 and now I'm screwed!
Official Employee

Re: LOST episodes on Xfinity Streampix

We're still looking into this.  Sorry for the inconvenience.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Official Employee

Re: LOST episodes on Xfinity Streampix

I've just received confirmation that the episodes were missing in your areas but have not been restored.  Please check again.  Sorry for the inconvenience.

 

Eric




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Gold Problem Solver

Re: LOST episodes on Xfinity Streampix


ComcastEric wrote: ... the episodes were missing in your areas but have not been restored. ...

Eric, do you mean "have now been restored"???

Official Employee

Re: LOST episodes on Xfinity Streampix

Yes, thanks for catching that.  They have NOW been restored.




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon