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Keep receiving this message

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Keep receiving this message

"DVR Manager is available in your area. However, we are
unable to detect a compatible DVR in your household"

 

I have called numerous times regarding this msg.  Comcast rep has reset my DVR several times.  I still keep getting this message!

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Official Employee

Re: Keep receiving this message


marthafarhangi wrote:

"DVR Manager is available in your area. However, we are
unable to detect a compatible DVR in your household"

 

I have called numerous times regarding this msg.  Comcast rep has reset my DVR several times.  I still keep getting this message!


DVR Manager is expected to be available to all of our Scientific-Atlanta and Cisco branded DVRs by the end of the year. 

We have already started the site by site activation (DVR Manager requires some additional new guide software and some infrastructure to be activated).

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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