Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,399

members

57

online now

1,951,871

discussions

Top

Ipod

New Poster

Ipod

Downloaded the app for my iPod, I can log in Cruz all of the site. When it comes time to watch a show It redirects me to download app. I tap the download app, it says it is already installed. It works fine on my home pc. What now ???
Official Employee

Re: Ipod


vango6161 wrote:
Downloaded the app for my iPod, I can log in Cruz all of the site. When it comes time to watch a show It redirects me to download app. I tap the download app, it says it is already installed. It works fine on my home pc. What now ???

Do you have the Xfinity TV App installed and not another Xfinity app?

 

If so, are you trying to watch videos from under the Play Now tab?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Silver Problem Solver

Re: Ipod

do you mean ipod touch or iphone

Discussion stats
  • 2 replies
  • 587 views
  • 0 kudos
  • 3 in conversation