Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,122

members

30

online now

1,952,315

discussions

Top

Iphone problems changing channels.

Regular Visitor

Iphone problems changing channels.

My computer only recognizes 2 of my tv's on my xfinitty tv application. It does not recognize the tv connected to the dvr-model#DCX3400-M. Tried the gear at bottom. Only recognizes other tv's. (2). Now what?
Silver Problem Solver

Re: Iphone problems changing channels.

If you go to the tv where the dvr is and press menu then look for remote access set up, do you have that there.  if so what does it say?  You can also delete it there and go through the set up process again.  If that does not work call comcast and make sure they have the right box on your account.   You account is what populates the boxes

Discussion stats
  • 1 reply
  • 617 views
  • 0 kudos
  • 2 in conversation