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Iphone X1 Remote App custom device names not picked up

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Iphone X1 Remote App custom device names not picked up

Hello,

 

I justed had 4 X1 boxes and an X1 DVR installed two weeks ago.  Trying to find out if anyone else out there is have an issue with custom device names and pulling them up on the application.  If I use the defaults Device names then the application picks them up but If I create a custom name Brittney or other name it won't pick it up.  Any workarounds other than using Bedroom, Bedroom, Family Room, etc?

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