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Internet Audio and Visual not working

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Internet Audio and Visual not working

For 2 weeks there has been no audio or visual.  There are pictures that show and they are labeled.  When clicking to see and hear the content is says "Now Playing' when nothing is.

 

U-Tube, Yahoo, Facebook, Amazon, E-bay etc every other site works fine it is just Xfinity Internet that is not functioning as intended.

 

Help is much appreciated

softlyrose 

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