Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,465

members

78

online now

1,953,338

discussions

Top

Incorrect TV Listings

New Poster

Incorrect TV Listings

I am attempting to use the online TV listings to record future Episodes of Big Bang Theory. When I go to the show page and select the TV Listings option, the information on the right (episode information and recording options) do not appropriately update when selecting different episodes. The only information that changes is the Title, all the other information remains constant and is for the next episode to air. This is not how the site previously operated. I tried on multple browsers (Chrome and Firefox). What gives??

Tags (1)
Official Employee

Re: Incorrect TV Listings


ryanericwallace wrote:

I am attempting to use the online TV listings to record future Episodes of Big Bang Theory. When I go to the show page and select the TV Listings option, the information on the right (episode information and recording options) do not appropriately update when selecting different episodes. The only information that changes is the Title, all the other information remains constant and is for the next episode to air. This is not how the site previously operated. I tried on multple browsers (Chrome and Firefox). What gives??


Thank you for alerting us about this. Our team is looking into it now and I will update this thread when we have more information to pass along.

 

Thank you for your feedback,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Discussion stats
  • 1 reply
  • 569 views
  • 0 kudos
  • 2 in conversation