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I need help watching tv shows online.

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I need help watching tv shows online.

I cant watch the tv shos online.

I recently changed my browser from google chrome to firefox and think this is the issue.

I tried online chat and they could not help me. ( I don't think the person I was chatting to was in America, no offense).

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Silver Problem Solver

Re: I need help watching tv shows online.

What happens when you go back to Chrome?

Official Employee

Re: I need help watching tv shows online.


PBC2008 wrote:

I cant watch the tv shos online.

I recently changed my browser from google chrome to firefox and think this is the issue.

I tried online chat and they could not help me. ( I don't think the person I was chatting to was in America, no offense).


So Chrome works and Firefox does not. That usually means that there is something in Firefox that is blocking videos from playing.

 

What is happening when trying to play a video in Firefox? Are you getting a black screen? An error message? Please be as specific as possible.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support




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