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I'm unable to login on my laptop

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Message 1 of 5
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I had not logged on to the website with my DVR in I'm quessing at least a month. Yesterday and today I attempted to log in it seems fine until its gets to the "adding device" part. The screen is blank other than the banner on top left and social network icons on the top left. It looks like you redesigned the page?. If you could help us the won't be fantastic. Thanks

Screenshot 2017-07-10 22.11.59.png
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Message 2 of 5
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same prob here........

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Message 3 of 5
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I'm having this problem too!!! Fix it yet?

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Message 4 of 5
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I installed chrome and it seems to be working.... I still cant get it to work with FireFox,,,,,,

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Posted by
Admin1

Message 5 of 5
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All,

 

The Xfinity Stream team recommends that if you are getting a blank screen when trying to stream, clear your cache and cookies and try again using the tv.xfinity.com URL. If you are still experiencing issues after trying these steps please post that here with the browser information and screen shots. Thanks in advance. 




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