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I'm not getting any video or download from programs

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I'm not getting any video or download from programs

I can't get any video clip or download a program.

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Official Employee

Re: I'm not getting any video or download from programs


YohanL wrote:

I can't get any video clip or download a program.


Are you getting an error message when trying to start a video?

 

Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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