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I am unable to watch tv shows on line, keep getting a "refresh" message but no show.

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I am unable to watch tv shows on line, keep getting a "refresh" message but no show.

I am unable to watch tv shows on line, keep getting a "refresh" command, can see the commercial, but no show will play.

Regular Visitor

Re: I am unable to watch tv shows on line, keep getting a "refresh" message

I am having the same problem which started on Tuesday (5/12) after I installed the latest update from Adobe Flash Player (version 17.0.0.188).  I spent an hour on the phone with a Comcast technician this morning with no resolution of my problem.  I can watch live streaming, but no on-demand videos. 

Frequent Visitor

Re: I am unable to watch tv shows on line, keep getting a "refresh" message


obrienma05 wrote:

I am unable to watch tv shows on line, keep getting a "refresh" command, can see the commercial, but no show will play.


 

I don't know if this could have been a problem.

 

One thing that can happen is something like … too many devices activated.

 

That happened to me with iTunes (after replacing a former personal computer with a new one) as well with setting up Showtime Anytime on one of my other devices.

 

Maybe that's not a problem. But, I did want to mention that that can happen.

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