Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,405

members

8

online now

1,954,191

discussions

Top

I-Pad Air Error 1001

New Poster

I-Pad Air Error 1001

When I try to watch anything using the TV 2 Go app I am getting this error message:

 

Playback issues -1001

We alerted our video team to the issue and are working quickly to fix this video.  We apologize for this inconvenience.  Please try again later.

 

I am using the Xfinity Wi-Fi available at my condo.

 

Please help.

 

Thank you.

New Poster

Re: I-Pad Air Error 1001

I have the same issue, did you find any resolution?
Discussion stats
  • 1 reply
  • 899 views
  • 0 kudos
  • 2 in conversation