Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,556

members

13

online now

1,951,933

discussions

Top

How to delete a device that is broken?

ANSWERED
New Poster

How to delete a device that is broken?

I use the mobile app to download movies to my kids iOs devices for watching in the car, but my daughter's iPod touch died a brutal death. I need to register her NEW iPod touch, but I can't remove the old from the devices because it's dead and will not fire up. So she is just out of luck? Is there a way to reset what devices are registered for downloads? Thanks in advance

Accepted Solution

Re: How to delete a device that is broken?

device.comcast.net/devices

Finally figured it out myself. Thanks anyways, hope this helps someone else!

 

View answer in context
New Poster

Re: How to delete a device that is broken?

device.comcast.net/devices

Finally figured it out myself. Thanks anyways, hope this helps someone else!

 

New Poster

Re: How to delete a device that is broken?

link didn't work having the same problem

Problem Solver

Re: How to delete a device that is broken?

As far as managing devices goes, try one of the following links:

 

https://device.comcast.net/devices

 

http://xfinitytv.comcast.net/rh

New Poster

Re: How to delete a device that is broken?

The link worked for me.  THANKS

Frequent Visitor

Re: How to delete a device that is broken?

There is no option to remove the devices that are listed.