Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,807,343

members

6

online now

1,953,181

discussions

Top

How to deactivate DVRs (old residence) and add new DVR (new residence) after move.

New Poster

How to deactivate DVRs (old residence) and add new DVR (new residence) after move.

Had 2 DVRs at my old place. The DVR manager (online) only lists my old ones with no option to add/activate the new one. How do I wipe out my original group of DVRs? I like using the iPad app for programming the DVR.
Silver Problem Solver

Re: How to deactivate DVRs (old residence) and add new DVR (new residence) after move

go to your box guide in the menu you will see  interactive set up or something like that. I am not in front of my box now.  in there you can delete the set up and then redo it. 

Discussion stats
  • 1 reply
  • 906 views
  • 0 kudos
  • 2 in conversation