Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.




online now




How do I add a device?

New Poster

How do I add a device?

When I go into My Account to manage my devices, it shows that I have no TV Go Download devices to manage.  How do I add my iPad to my device list?  Also, when I go to Settings in the Xfinity TV Go app on my iPad, the "Manage Download Devices" is grayed out and I can not click on it.



New Poster

Re: How do I add a device?

Use your new device to find a downloadable content and click the download button, and follow the steps, then your new device will be registered, and it will show up in the page https://device.comcast.net/devices after awhile.


Hope this is helpful to others.

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation