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How do I add a device?

New Poster

How do I add a device?

When I go into My Account to manage my devices, it shows that I have no TV Go Download devices to manage.  How do I add my iPad to my device list?  Also, when I go to Settings in the Xfinity TV Go app on my iPad, the "Manage Download Devices" is grayed out and I can not click on it.

 

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New Poster

Re: How do I add a device?

Use your new device to find a downloadable content and click the download button, and follow the steps, then your new device will be registered, and it will show up in the page https://device.comcast.net/devices after awhile.

 

Hope this is helpful to others.

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