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Horrible Live TV Streaming

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Horrible Live TV Streaming

The streaming of live TV has been horrible! Constantly stops then speeds forward to catch up. I've tried different browsers, etc. I do not have this probem with Amazon or Pandora streaming so I know my internet is fine. I have reduced to video to "low" and that changes nothing. Very upset with the amount I pay for your service.

Service Expert

Re: Horrible Live TV Streaming


@taniatyler wrote:

The streaming of live TV has been horrible! Constantly stops then speeds forward to catch up. I've tried different browsers, etc. I do not have this probem with Amazon or Pandora streaming so I know my internet is fine. I have reduced to video to "low" and that changes nothing. Very upset with the amount I pay for your service.


do you have the same experience on a smart device like a phone/laptop?




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New Poster

Re: Horrible Live TV Streaming

I'm using my laptop.

Service Expert

Re: Horrible Live TV Streaming


@taniatyler wrote:

I'm using my laptop.


I meant to type on a phone/tablet (smart device).




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I am not a Comcast employee, I am a paying customer just like you!
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We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
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Was your question answered? Mark a Best Answer!solution Icon
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I am not a Comcast employee.

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New Poster

Re: Horrible Live TV Streaming

No, I only use my laptop.

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