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Hmmm, we're having trouble finding that page.

Frequent Visitor

Hmmm, we're having trouble finding that page.

 

I have been getting the subject line message as well as the text below for four days now. I have done everything I know. Cleaning cache, cookies etc. It keeps coming up whether I am in chrome or IE.

 

 

It's probably because the page has moved or is no longer available. If you typed in the address, you may want to double-check your spelling. If you think you've found a broken link, please let us know.

Go to the XFINITY TV homepage.

Official Employee

Re: Hmmm, we're having trouble finding that page.


jnewman63 wrote:

 

I have been getting the subject line message as well as the text below for four days now. I have done everything I know. Cleaning cache, cookies etc. It keeps coming up whether I am in chrome or IE.

 

 

It's probably because the page has moved or is no longer available. If you typed in the address, you may want to double-check your spelling. If you think you've found a broken link, please let us know.

Go to the XFINITY TV homepage.


What is the link that you are trying to go to? Can you please post the link.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

 

 




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Official Employee

Re: Hmmm, we're having trouble finding that page.


jnewman63 wrote:

These are the steps. I clicked the hyper-link from the google seach of xfinity.

 

  1.   http://xfinitytv.comcast.net/

 

  1. https://login.comcast.net/login?s=xfinitytv&CID=fancast_header_signin&continue=http%3A%2F%2Fxfinityt...

 

  1. http://xfinitytv.comcast.net/tv/Boss/172516/full-episodes#filter=online&episode=TvEpisode-1540960

 

  1. http://xfinitytv.comcast.net/tv/Boss/172516/2266172105/Ep-202---Through-And-Through/undefined

 

 

 


Are you having trouble with any other websites?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Official Employee

Re: Hmmm, we're having trouble finding that page.

http://xfinitytv.comcast.net/tv/Boss/172516/2266172105/Ep-202---Through-And-Through/undefined is definitely wrong. I haven't been able to reproduce this from any link on the pervious page. Is this still happening?

 

- Dan




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Official Employee

Re: Hmmm, we're having trouble finding that page.

Also, you should be able to watch the episode here: http://xfinitytv.comcast.net/tv/Boss/172516/2266172105/Ep-202---Through-And-Through/videos




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Frequent Visitor

Re: Hmmm, we're having trouble finding that page.

Clicked the linked address and still got the same error message

Frequent Visitor

Re: Hmmm, we're having trouble finding that page.

Yes, it continues

 

Frequent Visitor

Re: Hmmm, we're having trouble finding that page.

No. all other video websites are working correctly

Official Employee

Re: Hmmm, we're having trouble finding that page.

Hmm, I just clicked on the link I posted and can see the movie.  Just to confirm, you're still getting the "we're having trouble finding that page" error and not a error about video playback? Also, when click the link does the address in the url bar look correct (the same as the link posted)?

 

I'll do some more digging.




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