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On the new AnyPlay app there is a gear on the upper left for getting to the settings. Tap on the Device Diagnostics icon and it will show if you connecting to the AnyPlay box.
If you not connecting, then post the status of all LED's on the AnyPlay box.
There is also troubleshooting instructions here.
Beside getting and installing the device, you will also get hit with a $10 a month fee for the AnyPlay service, plus paying $10 for shipping.
I have it, but it is not worth it.
Thanks, I had a feeling I need a device, as the error message said I was missing the device. I thought since I had the service, (a call to Comcast told me I had the service, they forgot to mention I needed a device) that if I downloaded the app, my modem would do the rest. Just hoping. That's for the help.
More info on AnyPlay is available at the link below:
I upgraded my iPad to iOS7 and now the anyplay wont work. I have gone into the Apps to see if it would upgrade and it just shows open.
When I open the anyplay icon and put in my password code it goes out of the app.