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Help setting up my device please!

Frequent Visitor

Help setting up my device please!

Signed up for Comcast/xfinity a wile back and ws told I could configure my tablet to allow me to watch the tv channels I have subscrided to with comcast. How ever I have not been able to get this to work.

 

Can some one please provide me instrctions on how to get this done, thank you!

 

Or should I canceal my comcast and go with another option like Optimum?

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Frequent Visitor

Re: Help setting up my device please!

Forgot to say my tablet is a kindle fire.

Official Employee

Re: Help setting up my device please!


Nacus wrote:

Forgot to say my tablet is a kindle fire.


Do you have the XFINITY TV Player App installed?

 

Are you using a Kindle Fire or Kindle Fire HD?

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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New Poster

Re: Help setting up my device please!

Joe,

 

My box setup has never been quite right since the app came out. I have four boxes but my iPhone and Ipad apps only recognize two. My last foray at fixing this now years long saga suggested by a rep last night, was to turn off the offending boxes, send a signal, delete my apps(?)  and then wait six hours. Still no luck.

Frequent Visitor

Re: Help setting up my device please!

Hello,

  I have the app installed and have no luck getting it to work.

 

I have the kindle fire, the original non hd.

Silver Problem Solver

Re: Help setting up my device please!

Nacus, did you download the kindle fire app from the amazon store for comcast??    you cannot watch live tv with the app only on demand shows.  

Frequent Visitor

Re: Help setting up my device please!

Hello,

  I did down load the app and have had no luck with it. So no live tv with xfinity? It is to bad the rep misslead me when I was getting ready to canceal.

 

On a side note what is up with the on demand, seems extremly limited and is just hulu?

Frequent Visitor

Re: Help setting up my device please!

Will have to double check what I have, although I downloaded pretty much everything xfinity I could for the device.

Silver Problem Solver

Re: Help setting up my device please!

in the app you click on play now, that is what you can watch.   you would need to be a subscriber to any pay services though, also anything that is streampix you would have to have streampix to access that.   There is only one app for kindle fire I know of in the amazon store and it is new only a few weeks old.  

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