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Help been on hold for 3 hours

New Poster

Help been on hold for 3 hours

Can't acces channel on my xfinity app says I'm not subscribed when we have all of the channels
New Poster

Re: Help been on hold for 3 hours

Me Too!  I have the exact same problem but cannot get through to anyone.  I also tried the chat option but get the message that no chat operators avaiable.  What is going on with Comcast??? And they are merging with Time-Warner so now they REALLY don't have to care...time to switch to Verizon...

New Poster

Re: Help been on hold for 3 hours

No sound i also waited 3 hrs on phone for help But they don't mind charging high monthly fees!

New Poster

Re: Help been on hold for 3 hours

And they obviously don't read these posts as I have yet to see any reply from Comcast...

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