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HBO

i cannot play any HBO or streampix movies

I only have a laptop to do all of my viewing on....no TV. I subscribe to HBO & Streampix via Xfinity

The error message comes up "error 3222" cannot display playback, try deleting cookies. I did that and it still won't work. This is pretty frustrating. Can someone help me figure this out please?

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Official Employee

Re: HBO


dlhanson wrote:

i cannot play any HBO or streampix movies

I only have a laptop to do all of my viewing on....no TV. I subscribe to HBO & Streampix via Xfinity

The error message comes up "error 3222" cannot display playback, try deleting cookies. I did that and it still won't work. This is pretty frustrating. Can someone help me figure this out please?


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

 

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Re: HBO

I also get the 3222 error on all premium shows (HBO, STARZ...) on multiple computers using multiple browsers. Is this a system wide issue? Can this be resolved soon please?

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