Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,808,952

members

12

online now

1,954,645

discussions

Top

HBO shows will not play

New Poster

HBO shows will not play

 no problem with CBS but no HBO shows, commerical starts just fine. then blank nothing

Regular Visitor

Re: HBO shows will not play

The same thing is happening to me. I'm trying to watch Big Love and only the 7 second HBO promo will show, and then nothing. I've done everything I can think of, but it's not working. So frustrating

Official Employee

Re: HBO shows will not play


calvin53 wrote:

The same thing is happening to me. I'm trying to watch Big Love and only the 7 second HBO promo will show, and then nothing. I've done everything I can think of, but it's not working. So frustrating! 


Can you be more specific on what Big Love episodes are causing this issue? Please post the links.

 

Thanks,

Joe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Regular Visitor

Re: HBO shows will not play

It's all of the episodes. Sometimes they will play, but other times they won't. It seems random. Here's the link of an episode. 

 

http://xfinitytv.comcast.net/watch/Big-Love/6152283002006376112/1196368946/Big-Love-10-%28HBO%29/vid...

Discussion stats
  • 3 replies
  • 1077 views
  • 0 kudos
  • 3 in conversation