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HBO Videos Will Not Play

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HBO Videos Will Not Play

I have HBO and it was only until recently I could not watch their videos. I can click on them but they do not play. There is no error coming up the videos simply just stay as a black screen. Any help or advice would be greatly appreciated.

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Re: HBO Videos Will Not Play


Sewliza wrote:

I have HBO and it was only until recently I could not watch their videos. I can click on them but they do not play. There is no error coming up the videos simply just stay as a black screen. Any help or advice would be greatly appreciated.


Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.

Also, please send the URLs of the videos that you are trying to watch.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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