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HBO Go on Android TV not authorized by Comcast

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New Poster

HBO Go on Android TV not authorized by Comcast

I have Showtime and I know that Comcast hasn't authorized the app on Android TV (I have a nVidia Shield), but I've been looking around and it looks like HBO Go isn't authorized either for Android TV. Can I get an ETA for HBO GO to work with the Android TV? If there isn't a plan to authorize the app, I'll have to buy the subscription directly from HBO.

 

Thanks!

   Jonathan

Accepted Solution

Re: HBO Go on Android TV not authorized by Comcast

Hi JonathanRN -- We do not have an ETA for HBO GO on Android TV at this time. 

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Admin1

Re: HBO Go on Android TV not authorized by Comcast

Hi JonathanRN -- We do not have an ETA for HBO GO on Android TV at this time. 


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New Poster

Re: HBO Go on Android TV not authorized by Comcast

Is there a place I can go or call to register my interest in having this done?

Service Expert

Re: HBO Go on Android TV not authorized by Comcast


JonathanRN wrote:

Is there a place I can go or call to register my interest in having this done?


Maybe either the Comcast Facebook or Twitter accounts.




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Admin1

Re: HBO Go on Android TV not authorized by Comcast

Here works or through Facebook/Twitter as well. Either way these requests are passed along for review. 


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New Poster

Re: HBO Go on Android TV not authorized by Comcast

When I ordered service I was lied to by the agent who told me it would work fine on my TV. Until Comcast /  Xfinity supports my TV I will be cancelling service. Again... this is why you have so many cord cutters these days...

Problem Solver

Re: HBO Go on Android TV not authorized by Comcast

Hello brallierc,

 

I apologize for the misinformation you were provided. Due to the nature of agreements involving, in this case, Comcast, android, and HBO, these situations are of high importance, but are also very complicated. I have submitted your feedback on this suggestion as well. We certainly do not want you to discontinue our services, and if there is anything else I can do for you, feel free to reach back out to me. 

Frequent Visitor

Re: HBO Go on Android TV not authorized by Comcast

You could flip the switch to allow it to work. It's simply a Comcast choice at this point to inconvenience those who don't subscribe to their set top box shenanigans. I can't wait for their monopoly on neighborhoods to disappear when Google.Fiber shows up.
Service Expert
Moved:

Re: HBO Go on Android TV not authorized by Comcast

Your post was removed for a violation of Forum Guidelines [language]. If you are not familiar with our Guidelines you may review them here.

New Poster

Re: HBO Go on Android TV not authorized by Comcast

I also want to register my interest to be able to use HBO go on Android TV.

Regular Visitor

Re: HBO Go on Android TV not authorized by Comcast

Here too.

I expect to have support for all TV apps on any system I pay through my Comcast TV subscription. How is there no uniform authorization system for this?
New Poster

Re: HBO Go on Android TV not authorized by Comcast

All my TVs are Android TVs. I would like to register my interest in Comcast authorizing HBOgo and or HBOnow app support for Android TV. Time warner, ATT, Directv, Dish and over a hundred other providers already provide support. Why is there a delay on Comcast/Xfinity's side of meeting this level service satisfaction?
New Poster

Re: HBO Go on Android TV not authorized by Comcast

By the way this thread is marked SOLVED.....

It obviously is NOT SOLVED!!!!!
Regular Contributor

Re: HBO Go on Android TV not authorized by Comcast


Kalimon wrote:
By the way this thread is marked SOLVED.....

It obviously is NOT SOLVED!!!!!

Comcast thinks that if someone asks how to do something, and Comcast answers that you can't do that, it's considered a solution.

Bronze Problem Solver

Re: HBO Go on Android TV not authorized by Comcast


swanda wrote:

Kalimon wrote:
By the way this thread is marked SOLVED.....

It obviously is NOT SOLVED!!!!!

Comcast thinks that if someone asks how to do something, and Comcast answers that you can't do that, it's considered a solution.


I believe the OP marked it fixed. I haven't seen comcast mark something fixed (except when they are the OP), I have seen comcast unmark something fixed when the OP say it really isn't.

 

Edit: correction, I just saw comcast mark a post as fixed and it wasn't theirs

New Poster

Re: HBO Go on Android TV not authorized by Comcast

Unfortunately, I was also lied to by Comcast CSR. There is no HBOGO access from Android TV.

Definitely NOT FIXED but obviously Comcast want to shut down free speech.
New Poster

Re: HBO Go on Android TV not authorized by Comcast

HBO Go on Android TV not authorized by Comcast? Why am I paying Comcast then I what this fix or I go with someone else!
New Poster

Re: HBO Go on Android TV not authorized by Comcast

Ya know, Comcast just finally allowed HBO go on ps3 and ps4. I was waiting YEARS for this to happen. Now, I don't even use Playstation anymore. I have the Nvidia shield TV which is an Android TV platform. Again I'm stuck in the position where I can't use HBO go. Comcast, if you're listening.... I'm about to totally cancel your service. Since I got the shield I've been using Netflix and Hulu. I don't even watch cable anymore. If I could access HBO go then I would probably stay a customer. If it doesn't happen within a couple months though I'll just get HBO Now and cancel my account. I'm not the only one. Do you really want to be another company that gets run out of business because of better more complete customer service avilable online?
New Poster

Re: HBO Go on Android TV not authorized by Comcast

That is not acceptable. It works on the firetv stick but not on android tv ? WHY?

New Poster

Re: HBO Go on Android TV not authorized by Comcast

Another disappointed customer here. Just got shield tv to upgrade from my roku only to find out that Comcast has no support for android tv at all. It just ain't right.

Please add support for the android tv platform!
New Poster

Re: HBO Go on Android TV not authorized by Comcast

Same here, I have shield Andriod TV and I cannot use HBOGO.

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