Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,841,424

members

692

online

36,040

topics

Top

HBO GO won't activate on Apple TV

New Poster

HBO GO won't activate on Apple TV

I am having the same problem that many people have had with activating HBOGO on thei devices, mine with an Apple TV. It was working with no problem up until 2 days ago, and now I can't log in the HBOGO.com/activate screen. I have read that that this is an issue with refreshing or re-provisioning of the account. Chat support has been unable to solve this, but it does appear that several of the Comcast people on the forums know of this problem and are able to fix it. Please help! Thank you!

Official Employee

Re: HBO GO won't activate on Apple TV

 

Hi DJPedro, I replied to your private post please reach back out to me there. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 167 views
  • 0 kudos
  • 2 in conversation