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HBO GO erratic log in loop

Regular Visitor

HBO GO erratic log in loop

Hi,

 

I can't log into HBO GO. I click on Log In on the HBO GO website and it asks me for the provider. I click on Xfinity, and it takes me to an Xfinity website that asks me if I want to add HBO. I click on "Add now", as there is absolutely nothing else to click on. It takes me back to the HBO GO website, but I'm still not logged in. I'm back to square one, where I hit Sign In again and it asks again for my provider.

 

Can someone PLEASE fix this glitch? It's been going on for a while, and from what I've read in the forums, a lot of people have this same problem. I haven't been able to access HBO since March.

 

Thank you!

Official Employee

Re: HBO GO erratic log in loop

Hello @sascari. I have responded to your duplicate post about this located: http://forums.xfinity.com/t5/XFINITY-Stream-Website/Can-t-stream-HBO-on-laptop/m-p/2936254#M72803




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New Poster

Re: HBO GO erratic log in loop

Hello,

 

I, too, am having this login loop.  Can you, please, help?

 

Thank you

New Poster

Re: HBO GO erratic log in loop

I am having this same issue. I have been experiencing this problem for weeks and it is infuriating considering what I pay for your services. Please assist me.

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