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HBO Ballers link is broken

New Poster

HBO Ballers link is broken

And has been broken for the past few days. Please fix it.

Problem Solver

Re: HBO Ballers link is broken

A little more info would probably help.

 

1.how are you accessing HBO ballers

2.what browser are you using

3.what is the link 

4.pc, laptop, any other type of unit

 

ciao, bj

 

New Poster

Re: HBO Ballers link is broken

http://xfinitytv.comcast.net/tv-networks/HBO/56/main

 

The broken link is located on the above page and has been that way all month.

Problem Solver

Re: HBO Ballers link is broken

I clicked on the link you supplied, went directly to the page and was able to view the show.

 

You didn't mention what browser you were using.  

 

My browser is chrome 

Version 43.0.2357.134 m   with Flash version 18,0,0,209 installed.
 
I loaded in my IE11 browser and was able to view the show.  Flash version is the same.
 
I am using a PC, Win 7, IE11 & Chrome browsers.
 
I don't know what else to offer except, have you checked your Flash version?
 
 
ciao, bj
 
 
          
New Poster

Re: HBO Ballers link is broken

Current software is up to date:

Osx 10.10.4  macmini server

Safari Version 8.0.7 (10600.7.12)

 

http://xfinitytv.comcast.net/tv-networks/HBO/56/main

The link listed above has Baller & Brink on the page, Brink works fine, Baller returns a dead link page from Comcast.

 

Brink Works Fine: 

http://xfinitytv.comcast.net/watch/The-Brink/8820088970266981112/full-episodes#episode=7581135250777...

 

This Ballers is a Dead Link and malformed: 

http://xfinitytv.comcast.net/tv-networks/HBO/56/7/watch/Ballers/6074196315566882112/full-episodes#ep...

Hmmm, we're having trouble finding that page.

 

Link "Should" look like this:

http://xfinitytv.comcast.net/watch/Ballers/6074196315566882112/full-episodes#episode=843761845853663...

 

I thought the Comcast dead link trouble page was going to alow direct communication of the dead link to the programmer, not the self help fourm which is great if the problem was on our side.

Problem Solver

Re: HBO Ballers link is broken

Dead link HBO Ballers.PNG

I agree, that is a dead link.  All the others were active for me.

 

skkyup said: " I thought the Comcast dead link trouble page was going to alow direct communication of the dead link to the programmer, not the self help fourm which is great if the problem was on our side."

 

Unfortunately, comcast in their wisdom, has links to the Help & Support forums, which are manned predominately by customers like yourself.  

 

I've used the Option/Report button to see if a moderator picks this up.

 

ciao, bj

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