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Getting videos to play with the new Adobe Flash software!

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Getting videos to play with the new Adobe Flash software!

I HAVE loaded the latest version of Adobe Flash on my Mac and some of the videos are STILL saying that I need the software update!!!!!!!! HELP!!!!!

Accepted Solution

Re: Getting videos to play with the new Adobe Flash software!


sum1else wrote:

I HAVE loaded the latest version of Adobe Flash on my Mac and some of the videos are STILL saying that I need the software update!!!!!!!! HELP!!!!!


When Flash released version 11, they decided to no longer to support Mac OS X 10.5.

 

We have updated our videos to use version 11.1 and higher to improve video playback.

 

Other customers have been talking about upgrading their operating system to 10.6 or higher in our main thread about this issue. Go here to learn more:

 

http://forums.comcast.com/t5/XfinityTV-Website/Adobe-Flash-Player-11-and-Mac-OS-X-10-5-and-lower-not-compatible/m-p/1446819

 

This thread will be locked. Please post any questions, comments, or concerns in the main thread.

 

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

View answer in context
Official Employee

Re: Getting videos to play with the new Adobe Flash software!


sum1else wrote:

I HAVE loaded the latest version of Adobe Flash on my Mac and some of the videos are STILL saying that I need the software update!!!!!!!! HELP!!!!!


When Flash released version 11, they decided to no longer to support Mac OS X 10.5.

 

We have updated our videos to use version 11.1 and higher to improve video playback.

 

Other customers have been talking about upgrading their operating system to 10.6 or higher in our main thread about this issue. Go here to learn more:

 

http://forums.comcast.com/t5/XfinityTV-Website/Adobe-Flash-Player-11-and-Mac-OS-X-10-5-and-lower-not...

 

This thread will be locked. Please post any questions, comments, or concerns in the main thread.

 

Sorry,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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