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Getting Error 6007 on the movie "Rest Stop"

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Contributor

Getting Error 6007 on the movie "Rest Stop"

I am getting error 6007 whenever I try to play the movie "Rest Stop" on-line on Xfinity.

Accepted Solution

Re: Getting Error 6007 on the movie "Rest Stop"


actor90 wrote:

It's only happening with that particular movie.  It works on other movies.


This movie is now running correctly.

 

I am closing this thread because the issue was resolved and the error was specific to just "Rest Stop". If you have any further questions or issues, please create a new thread and I will help you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe

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Silver Problem Solver

Re: Getting Error 6007 on the movie "Rest Stop"

Try clearing cache and cookies.  Don't use IE9 it has problems.  Then restart your computer and try again.  does it only happen on this one movie?

Official Employee

Re: Getting Error 6007 on the movie "Rest Stop"


actor90 wrote:

I am getting error 6007 whenever I try to play the movie "Rest Stop" on-line on Xfinity.


Thank you for brining this to our attention.

 

Our team is working on this now and I will let you know when I learn more.

 

Thanks for the feedback and sorry for the inconvenience,

Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




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Contributor

Re: Getting Error 6007 on the movie "Rest Stop"

It's only happening with that particular movie.  It works on other movies.

Official Employee

Re: Getting Error 6007 on the movie "Rest Stop"


actor90 wrote:

It's only happening with that particular movie.  It works on other movies.


This movie is now running correctly.

 

I am closing this thread because the issue was resolved and the error was specific to just "Rest Stop". If you have any further questions or issues, please create a new thread and I will help you.

 

Thanks,
Joe
XfinityTV.com/Xfinity.com Support
Twitter: @XfinityTVJoe




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
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